Standards
As a set of chambers we strive to provide outstanding legal services accompanied by the highest professional standards of client care.
We aim to:
Provide our clients with a professional service of the highest quality and maximum value.
Provide such service regardless of the size or nature of the case.
Provide such service in a friendly and approachable manner.
Provide such service regardless of the nature of the client or the source of the funding.
Client care
The clerks' room is open between 8.30 am and 6.30 pm. In emergencies Paul Bloomfield, Senior Clerk, or James Stammers, First Junior Clerk, can be contacted on their mobile phones.
Correspondence addressed to the clerks will be dealt with within 24 hours and general correspondence will be dealt with within 7 days.
All briefs and updating paperwork will be entered, acknowledged and forwarded to the instructed barrister upon receipt.
Barristers aim to respond to all telephone messages and emails on the day of receipt.
Barristers aim to provide attendance notes to Instructing Solicitors within 24 hours of the hearing.
Telephone advice can be provided by members at short notice.
All fee notes will be sent out within 28 days of the relevant billing event, unless otherwise requested.
Conferences can be arranged in Chambers or at instructing solicitors' offices. Chambers has telephone conferencing facilities, internet access and facilities are available for Wi-Fi use.
The public areas of chambers are accessible to those using wheelchairs. Anyone with a disability wishing to discuss access should contact a member of the clerking team.
By prior arrangement, our clerks can arrange for local collection and delivery of papers.
Each Barrister has Professional Liability Insurance provided by the Bar Mutual Indemnity Fund Ltd.
Chambers are often instructed to act for both sides in a case and have internal procedures for ensuring that, where necessary, separate clerking is arranged and papers are held in secure storage.
Information Technology
All members of Chambers have individual chambers email addresses and can also be contacted through the clerks.
Instructions can be received or briefs despatched by attachment to e-mail.
New Court Chambers is compliant with the Data Protection Act.
Chambers appreciates the sensitive nature of the information that is handled by members and clerks and is committed to continuing to ensure that all data held is processed and kept securely and confidentially. Chambers is aware of the latest technologies that are being introduced to increase security and periodically reviews and updates its data security policy.
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Barristers